Used Thermo Fisher Scientific Quantstudio 3/5 for sale (91,690)

Condition: used, This listing is for the Thermo Scientific Finnpipette F1 Pipette 8 Channel The unit is in full working condition and is ready for immediate use The Thermo Scientific Finnpipette F1 manual pipettes designed for precision, ergonomics, and ease of use in laboratory settings. Available here in a multichannel configurations, the Finnpipette F1 caters to a wide range of liquid handling needs. Key Features Ergonomic Design: Lightweight handle with low plunger and tip attachment forces to reduce the risk of repetitive strain injuries (RSI). Silent Volume Adjustment: Features a silent and lighter volume adjustment mechanism with over 50% lower forces compared to earlier models. Secure Volume Lock: A secure volume setting prevents undesirable volume drift during operation. Simply lift the plunger up to set volume and press down to lock in place with minimum effort. Adjustable Finger Rest: The 120° adjustable finger rest accommodates both right- and left-handed users, allowing the hand to relax during pipetting cycles. Nwodexl Ezhepfx Anfef Super Blow-out: 150% increase in air boost to ensure efficient delivery of micro-volumes and prevent capillary action in 50 µL models and below. Compatible Tips: Designed to work seamlessly with Thermo Scientific Finntip pipette tips for optimal performance.

Condition: used, This listing is for a Thermo Fisher Scientific Applied Biosystems ProFlex TM Base Nwjdpfx Asxwczvjnfof The unit is in full working condition and is ready for immediate release The Applied Biosystems ProFlex PCR System is the latest in the line of Applied Biosystems thermal cyclers. The ProFlex 96-well PCR System offers the following features:

Condition: used, This listing is for the Thermo Scientific Heraeus Biofuge Primo The unit is in full working condition and is ready for immediate release The Thermo Scientific Heraeus Biofuge Primo R Centrifuge enables high-performance, small-capacity processing with a compact design. It supports optional rotors and accessories with top speeds up to 15,000 rpm, making it a versatile, space-saving solution for laboratories that require both speed and cooling. Key Features: Refrigerated, benchtop centrifuge with temperature control from -9°C to +40°C Automatic rotor recognition and imbalance detection for safety and ease of use Uniform temperature control for sample integrity Compact design, ideal for small medical labs, biochemistry and molecular biology research, and routine industrial analysis Typical Applications: Sedimentation of cells (algae, yeast, bacteria, etc.) Centrifugation of cell organelles and fragments DNA and protein precipitate preparation Blood and urine analysis Centrifugation of microliter tube test series Nedpfx Ajxv A Ugjnfjwf

Condition: used, This listing is for a Thermo Fisher Scientific Invitrogen iBlot 2 Gel Transfer device The unit is in full working condition and is ready for immediate release. The iBlot 2 Gel Transfer Device is a key component of the iBlot 2 Dry Blotting System, designed for rapid, high-quality protein transfers from mini-, midi-, and E-PAGE™ gels onto nitrocellulose or PVDF membranes. This device ensures crisp and clear bands for Western blotting, streamlining your workflow and enhancing reproducibility. Key Features: - Fast Transfer: Achieve complete protein transfer in 7 minutes or less, significantly reducing your lab time. - High Detection Sensitivity: Experience even transfer and exceptional transfer efficiency for reliable results. - Flexible Formats: Compatible with various gel sizes and membrane types, offering versatility for various applications. - User-Friendly Design: Simplifies the transfer process with a straightforward interface, built-in tutorial, and application notes. - Custom Program Options: Create and manage custom transfer programs tailored to your specific needs. - Compact Transfer Stacks: High-quality, compact transfer stacks that include required buffers, eliminating the need for bulky setups. Specifications: Nwsdjxxx Uhopfx Anfsf - Application: Dry electroblotting for Western detection - Compatible Membranes: Nitrocellulose and PVDF - Transfer Time: Typically completed in 7 minutes - Preparation Time: Total time under 10 minutes per blot How It Works: - The innovative design incorporates buffer ion reservoirs directly into the gel matrix, which enhances the transfer process by leveraging high ion density for rapid protein migration. This method eliminates the need for preparation of additional buffers and minimizes user errors, making it ideal for busy laboratories

Condition: used, This listing is for a Thermo Scientific Orion Star A211 Bench Top pH Meter. The unit is in full working condition and is ready for immediate release. The Orion Star A211 is designed for accurate and convenient pH measurement, making it essential for various laboratory applications. Key Features: Versatile Measurements: Capable of measuring pH, mV, ORP, and temperature, catering to a wide range of analytical needs Advanced Calibration: Offers up to 5-point pH calibration with automatic recognition for common buffer standards (USA/NIST and DIN), ensuring high accuracy. Data Logging: Can log up to 2000 data point sets with time and date stamps, facilitating easy tracking of measurements for future reference. Data Transfer Capabilities: Easily transfer calibration and data logs via USB or RS232 to a printer or computer, streamlining data management and reporting. User-Friendly Design: Includes an electrode stand for convenient placement and storage of sensors, along with a comprehensive keypad featuring menu-specific function keys for intuitive operation. Multilingual Support: Nwsdoxxy I Aopfx Anfjf Supports multiple languages (English, Spanish, French, Italian, German, and Chinese), making it accessible for diverse users. Backlit Graphic LCD Display: Displays critical information, including pH/mV/RmV, temperature, electrode status, time, date, sample ID, user ID, and calibration points, ensuring that users have real-time access to vital data. Specifications: pH Range: -2 to 20 mV Range: ±2000.0 mV Temperature Range: -5°C to 105°C Resolution: pH: 0.001, 0.01, 0.1 mV: 0.1 Temperature: 0.1°C Accuracy: pH: ±0.002 mV: ±0.2 mV or ±0.05% of reading (whichever is greater) Calibration Points: 1 to 5 Data Management: Ability to transfer single, range, or all data points to a printer or computer.

Condition: new, Thermo Scientific Wellwash Microplate Washer Description Reliably wash 96-well plates with the Thermo Scientific Wellwash, a user-friendly and reliable microplate washer for routine ELISA applications. The washer features a graphical user interface, multiple language options, and a USB port for optimal ease of use and convenience. Features: Large, clear color display and keypad ensure ease of use. The user interface is logically and intuitively structured, allowing for rapid protocol programming. Nedetzb D Dspfx Anfowf User-friendly software requires minimal training and ensures a quick start. Pressure-free bottles are safe to use. Liquid level sensors in the wash and waste bottles ensure safe runs. Automatic pre-rinse function ensures safe performance. Aerosol cover prevents the escape of aerosols of infectious material. Plate sensor detects whether a plate is present. Wellwash effectively removes excess liquid from wells. Low residual volumes ensure optimal wash performance and reliable assay results. Financing through our bank is also possible. komplett-konzept.leasingo.de More items in other sizes—new and used—can be found in our shop! International shipping costs upon request!

Condition: used, Electronic crimpers provide secure, reproducible crimps. A single press of the button both closes the crimping jaws to attach the seal and opens them to release the vial. Decappers provide quick and easy removal with a single press of the operation button. Adjustable crimp settings allow compatiblity with standard aluminimum, pressure-release, tin-plated steel and bimetal two-piece seals† Ergonomic design reduces wrist strain Controls and indicator lights are visible and accessible for left- or right-handed operation Crimpers and decappers can be operated while plugged in and recharging Vials can be crimped or decapped while they remain in most standard removable sample trays Crimp-force sensing automatically determines when a proper seal has been formed and opens the jaws to release the vial Nwjdpfxsxzhy Ss Anfef

Condition: used, This listing is for a Thermo Scientific High capacity Dryer A82100126 Digital controller facilitates accurate and constant temperature control from 40° to 90°C. Polished stainless steel drying chamber includes an autoclavable drip tray. Includes air intake with removable filters and easy-to-clean epoxy-coated external finish. Nwjdpfxoxzht Se Anfsf Listing: Thermo Scientific High Capacity Dryer A82100126 Quantity: 1.0

Condition: repair required (used), Haake HAAKE RheoStress 6000 Rotational Rheometer – Thermo Scientific Product Description: For sale is a HAAKE RheoStress 6000 rotational rheometer by Thermo Scientific – a high-precision measuring instrument for rheological characterization of a wide variety of materials. Ideally suited for use in research, development, or quality control. The device is not operational, however, as the air bearing is defective. Technical Specifications: Angular resolution: 12 nrad (internal resolution) Speed range (CR mode): 10⁻⁵ / 10⁻⁷ to 1500 / 4500 rpm Nwodpfx Anowv Nrhofof Speed range (CS mode): 10⁻⁷ to 1500 rpm Torque range: max. 0.20 Nm / min. 200 nNm (rotation & oscillation) Frequency range (oscillation): 10⁻⁵ to 100 Hz Normal force: 0.01 – 50 N (resolution: 0.001 N) Temperature range: –60 °C to +400 °C (with suitable thermostat) Dimensions (W × D × H): 400 × 400 × 780 mm Weight: approx. 42 kg Special Features: Very high measurement accuracy due to low mass inertia Precision lift mechanism (0.5 µm adjustment accuracy) Modular expandability (High Shear, RheoAdaptive Control) Compatible with various thermostats Scope of Delivery: HAAKE RheoStress 6000 base unit Power cable Software Condition: used Scope of delivery: (See picture) (Specifications subject to change and errors excepted!) If you have any further questions, feel free to contact us by phone.

Year of construction: 2023, condition: like new (used), Thermo Fisher Type: ARL easySpark metal analyzer Analysis table spectrometer with PC, monitor and software Thermo Scientific OXSAS 2.7 software OXSAS is the most modern software for optical emission spectrometers. Current analyses are displayed in tabs. Immediate editing of data sets using fill-down and increment-down tools OXSAS is a multi-processing application with amazing capabilities and potential. The comprehensive functionality of OXSAS enables it to meet all your requirements. Technical machine description: Condition: fully functional In mint condition Year of manufacture: 02/2023 Technical description of the system: The ARL easySpark metal analyzer is designed to meet the challenges and requirements of small to medium-sized plants and laboratories in the metal industry that require high-quality but cost-effective OES analysis for the production of parts for the automotive, aerospace, consumer goods and other industries. The device impresses with its particularly high resolution thanks to a unique optical system based on multi-grating/CCD (charge-coupled device). Additional benefits of the Thermo Scientific ARL easySpark analyzer include: The ability to accurately analyze all elements, from trace levels to percent, in all solid metal samples A breakthrough spark excitation and optical design to ensure best-in-class performance Nedpfx Aov Hbvbonfswf Intuitive, user-friendly Thermo Scientific OXSAS analysis software for a quick learning curve and easy routine operation A robust and reliable design that requires minimal maintenance Compliance with safety and quality guidelines A simple design that is suitable for both novice production users and expert lab staff The instrument is ideal for other areas such as metal recycling, academic and non-academic laboratories and primary metal producers where a cost-effective solution for analyzing metal products and materials for quality assurance and process control or a secondary instrument is required. Power connection: 110-230 VAC, 50Hz or 60Hz Max. power: 600 VA Dimensions: Approx. L x H x D 0.80m x 0.45m x 0.70m Weight: Approx. 80 kg Condition: used Scope of delivery: (See picture) (Changes and errors in the technical data, information is subject to change!) We will be happy to answer any further questions you may have over the phone.

Condition: used, Technical details: tank capacity: - l voltage: 230 / 50 V / Hz weight of the machine approx.: Anlage ist demontiert kg Njdpju Nw Ensfx Anfowf OSMOSIS SYSTEM The system has been dismantled. We are selling the system/parts at cost price! Areas of application, e.g.: All types of contaminants are filtered out. e.g. bacteria, viruses, pesticides, nitrate, fertilizer residues, lime, salts The system was preserved in 2014. i.D. *

Year of construction: 2023, condition: like new (used), functionality: fully functional, Thermo Fisher TSX70086V – Ultra-Low Temperature Freezers (-86°C) Like-new laboratory equipment – built in 2022 and 2023 – over 100 units available Over 100 high-quality TSX70086V ultra-low temperature freezers from Thermo Fisher Scientific are available for sale. These units are ideal for the safe and energy-efficient long-term storage of temperature-sensitive laboratory samples at temperatures down to -86°C. Some units are still in their original packaging, while others have seen very little use. Technical specifications: Temperature range: -50°C to -86°C Usable volume: 949 liters (33.5 cu. ft.), suitable for up to 700 standard 2-inch sample boxes Energy consumption: only 0.36 kWh/day/cu. ft. (ENERGY STAR certified) Noise level: less than 44 dB Years of manufacture: 2022 and 2023 Power supply: 230 V, 50/60 Hz, 1 phase Refrigerant: R290 / R170 (environmentally friendly) Dimensions (H x W x D): 1981 × 1148 × 960 mm Equipment: 3 height-adjustable stainless steel shelves, load capacity per shelf: 128 kg Special feature: All units have been converted by the manufacturer to the new 5-door interior layout. This significantly reduces cold loss when opening and increases energy efficiency and temperature stability during operation. This is a clear advantage over the conventional 3-door system. Price Overview: Nedpfx Aewm Abqjnfjwf Unit Price: €8,900 per unit 10 units or more: €6,900 per unit For comparison: The current new price according to Thermo Fisher is €25,711.92 per unit. Availability and Shipping: Sold ex works 42699 Freight charges are not included in the price and will be billed separately. Virtual or on-site viewings are available upon request. National and international shipping is available upon request. Technical data sheets and photos are available upon request.

Condition: new, Year of construction: 2022, functionality: fully functional, type of input current: AC, overall weight: 341 kg, input voltage: 230 V, temperature: -86 °C, total width: 1,148 mm, total length: 960 mm, total height: 1,981 mm, warranty duration: 2 months, empty load weight: 304 kg, tank capacity: 949 l, input frequency: 50 Hz, Equipment: compressor, cooling unit, freezer, Thermo Scientific ultra-low temperature freezer TSX70086V. With 5-door option. Includes 5 stainless steel shelves. Capacity: 700 x 2-inch boxes. Volume: 949 L. Temperature range: -50 to -86°C. Touchscreen LCD display. Manual defrost. External dimensions HxWxD: 198.1x114.8x96 cm. Internal dimensions HxWxD: 130x101.9x71.9 cm. Nwsdpfowth H Ssx Anfjf New and unused in original packaging. Larger quantities available upon request.

Year of construction: 2016, condition: like new (used), functionality: fully functional, Thermo Scientific CO2 Incubator BBD 6220. Internal volume: 220 L. Stainless steel interior. Foil control panel with digital display. Temperature safety control. H2O level indicator. Disinfection routine: 180°C/3h. Ambient temperature range: +5°C to +50°C. Nedpswurbpsfx Anfewf CO2 range: 0-20%. Humidity: 60-95% rH. Maximum load per shelf: 5 kg. Maximum total load: 30 kg. Internal dimensions (HxWxD): 67x60x50 cm, divided into 6 compartments. External dimensions (HxWxD): 85x95x95 cm. 230V. 50/60Hz. 1.2 kW. Unused. Tested, including functional guarantee.

Condition: like new (used), UV-Vis spectrophotometer Thermo Scientific Nanodrop 8000. Used only once, the device with laptop and software is fully functional. Nwsdpfx Aew Udq Ujnfsf

Condition: new, Thermo Scientific Attune™ Flow Cytometer Waste Bottle Unopened No Box Nwjdpfxjvwcyvo Anfef We have four pcs in stock, price is for one pc only.

Year of construction: 2022, condition: used, functionality: fully functional, Thermo Scientific Luminex xMAP INTELLIFLEX System. Year of manufacture: 2022 The Luminex xMAP INTELLIFLEX System is the newest addition to the xMAP line of instruments.The Luminex xMAP INTELLIFLEX System represents the most advanced and versatile multiplexing platform, featuring an embedded PC with a touchscreen interface and a reduced footprint compared to the Luminex 200 and FLEXMAP 3D systems. With automated start up, shut down, and maintenance routines, the Luminex xMAP INTELLIFLEX System is easy to use and maintain, providing fast read times for both 96- and 384-well plate formats. The system is compatible with all Invitrogen ProcartaPlex multiplex immunoassays and Invitrogen QuantiGene Plex multiplex gene expression assays. Features of the Luminex xMAP INTELLIFLEX System include: • Reporter laser (RP1): 532-nm diode-pumped solid-state laser (DPSS); mode of operation, continuous wave (CW); output power varies based on mode with maximum output power of 50 mW • Reporter detector (RP1): photomultiplier tube, detection bandwidth of 565 to 585 nm • Dynamic range (typical): RP1: ≥5.5 logs • Read time: 96-well plate in ∼20 min (up to 144,000 tests/hour); 384-well plate in ∼75 min (up to 153,600 tests/hour) • System warmup time: 30 min • System intialization: ≤45 min • System verification: 5 min • Multiplexing: up to 500 analytes in a single sample (assay-dependent) • Available options: service contracts, IQ/OQ • Integrated PC and integrated barcode reader Nwodpfxjt Iikle Anfof Good working condition. Please check out our other listings as well.

Condition: new, Thermo Scientific 10PK, 1000mL LABTAINER, AEGIS5-14 SH30961.15 exp. 2026.03.31 One box, brand new never used. Please check out our other listings as well. Nedpjvv Ra Iefx Anfjwf

Condition: used, Falling Ball Viscometer like Thermo HAAKE Type C THERMO ELECTRONIC CORPORATION Type 002-7580 Serial No.: With the Thermo falling ball viscometer, you can measure viscosity precisely without electricity, using only a stopwatch. It allows for accurate measurement of the viscosity of transparent Newtonian liquids and gases. Measuring principle: A ball moves by rolling and sliding inside an inclined cylindrical tube filled with the liquid to be tested. The time it takes for the ball to travel a defined measuring distance is recorded. By swiveling the measuring section, the return movement of the ball can also be used for measurement. The result is displayed as dynamic viscosity in mPa·s. Max. viscosity: 100,000 mPa·s Min. viscosity: 0.5 mPa·s Standards: DIN 53015, ISO 12058 Reproducibility: < 0.5% Thermometer: -1 °C to +26 °C (read-out accuracy 0.1 °C) Ball set Type 800-0182 with 6 balls (balls 1 and 2 made of borosilicate glass; balls 3, 4, 5 and 6 made of nickel-iron alloy) Recommended for: Chemical industry (polymer solutions, solvents, printing inks) Pharmaceutical industry (raw materials, glycerin) Mineral oil industry (oils, liquid hydrocarbons) Njdpfxoxcbnre Anfowf - Inner glass tube (falling tube) damaged on one side at the screw socket (see images). Replacement part no. 002-6968 Dimensions of inner tube: outer diameter 20 mm; inner diameter 16 mm; wall thickness 2 mm; length 225 mm Dimensions (W x H x D): 170 x 310 x 220 mm Weight: 3.5 kg

Condition: used, This listing is for the Thermo Scientific A8150001 Gemini AS Heated Slide Stainer The unit is in full working condition and is ready for immediate use The Thermo Scientific Gemini AS Automated Slide Stainer (Model A81500001) is a high-performance staining system designed for histology and pathology laboratories requiring reliable and reproducible slide preparation. Nwsdpfoyuylhsx Anfef This automated staining instrument simplifies laboratory workflows by processing multiple slide racks simultaneously while maintaining consistent staining quality. The A81500001 model includes integrated heated stations, allowing slides to be dried efficiently during staining protocols. The Gemini AS supports a wide range of histological staining procedures and can be programmed for customised protocols, making it suitable for routine staining as well as specialised laboratory applications. Its high capacity and flexible configuration make it ideal for laboratories handling moderate to high sample volumes. With multiple reagent stations and automated timing control, the system reduces manual handling and ensures consistent staining results, improving overall laboratory productivity. Key Features Automated slide staining system for histology laboratories 5 heated stations for slide drying Capacity for up to 12 slide racks Each rack holds up to 20 slides Up to 26 reagent stations Programmable staining protocols Consistent and reproducible results Ideal for pathology, research, and clinical laboratories

Year of construction: 2019, condition: used, Thermo Fisher Scientific Versa Weigh GVW0 V312 – Automatic Checkweigher Manufacturer: Thermo Scientific Model: Versa Weigh GVW0 V312 Serial number: E307 Year of manufacture: 2019 Machine type: Automatic checkweigher Description The Thermo Scientific Versa Weigh GVW0 V312 is a high-precision automatic checkweigher designed for dynamic inline weight control in modern production and packaging lines. The system ensures accurate weighing and compliance with strict quality standards. This checkweigher is built for high-speed production environments and is commonly used in food, pharmaceutical, and consumer goods industries. Technical Specifications - Manufacturer: Thermo Scientific - Model: Versa Weigh GVW0 V312 - Serial number: E307 - Year: 2019 - Supply voltage: 230 VAC - Frequency: 50–60 Hz - Power consumption: 600 W - Accuracy class: XIII (1) - Operating temperature: 0 – 40 °C Weighing Specifications - Minimum product weight: 35 g - Maximum product weight: 300 g - Scale interval: e = d = 0.5 g - Maximum throughput: 100 ppm (products per minute) - Maximum belt speed: 0.70 m/s Nedpfjyt Hv Rex Anfowf Key Features - High-precision dynamic inline weighing - Designed for high-speed production lines - Compact hygienic industrial design - Suitable for integration into automated packaging systems - Reliable operation in demanding production environments Applications - Food packaging lines - Pharmaceutical production - Cosmetics and consumer goods - Quality control in automated processing lines Condition Used

Condition: used, This listing is for a Fisher Scientific TopMix FB 15024 The Fisher Scientific TopMix FB 15024 is a laboratory vortex mixer designed for mixing small to medium-sized sample tubes. It is commonly used in research and clinical laboratories for applications such as sample preparation and homogenization. Nwsdpfjxzh R Dex Anfsf The Fisher Scientific TopMix FB 15024 Vortex Mixer offers precision and reliability for thorough sample agitation. Ideal for laboratories requiring consistent mixing, the TopMix FB 15024 is designed to handle tubes and containers of various sizes with ease, ensuring uniform sample preparation across a range of applications. Its robust construction and user-friendly interface make it a staple piece of equipment in any scientific research setting.

Condition: used, This listing is for a Fisher Scientific Model 45 Colorimeter. The unit is in full working condition and is ready for immediate release. The Fisher Scientific Model 45 Colorimeter is a digital instrument that provides precise color measurements in a variety of laboratory applications. Here’s a detailed overview of its features and specifications: Key Features: Digital Colorimeter: The Model 45 is engineered to deliver accurate and consistent color measurements, suitable for various laboratory analyses. 240V Transformer: The instrument is equipped with a built-in transformer that operates on 240V, ensuring compatibility with power supplies in many regions. Wide Filter Range: The colorimeter features filters that cover the wavelength spectrum from 400 to 700 nm. This range is essential for analyzing visible light and enables the instrument to accurately assess color in different sample types. Versatile Measurement Capabilities: It is designed to measure the color of: Transparent Liquids: Suitable for solutions and liquid samples. Opaque Solids: Can analyze solid materials where color determination is needed. Powders and Pastes: Capable of measuring the color of powders and viscous materials, making it adaptable for a wide variety of applications. Used Condition: This model is available for purchase in used condition, which may present an opportunity for budget-conscious labs looking for reliable color measurement tools. Applications: The Fisher Scientific Model 45 Colorimeter is particularly useful in various fields, including: Quality Control: Used in production settings to ensure color consistency and quality in products such as food, pharmaceuticals, and paints. Nwodpfx Anexxz Nzefsf Laboratory Research: Employed in research laboratories for quantitative analysis of color in different samples, contributing to studies in chemistry, biology, and environmental science. Formulation Development: Assists in the formulation of products where color accuracy is crucial, such as cosmetic and personal care products.

Condition: used, This listing is for a Fisher Scientific Model 232 Vortex Mixer Nsdpfx Anoxzg Hdjfswf

Condition: excellent (used), Thermo Scientific Vötsch Type: UT 6420 For sale is a professional laboratory and industrial drying oven / heating cabinet, Thermo Scientific / Vötsch Industrietechnik – Type UT 6420. This unit is suitable for drying, heating, tempering, and heat treating materials and components at precisely controlled temperatures up to 300 °C. Typical areas of application include laboratory, industry, workshop, research, electronics, and materials testing. The stainless steel chamber ensures uniform heat distribution and is designed for continuous operation. Chamber: Stainless steel with insertion racks External dimensions (approx.): 170 × 70 × 80 cm (H × W × D) Nwjdpfx Aox Hf Uaenfof Technical specifications: Manufacturer: Thermo Scientific / Vötsch Industrietechnik Type: UT 6420 Max. temperature: 300 °C Temperature control: Electronic (Heraeus Kelvitron) Rated voltage: 3/N/PE 400 V, 50/60 Hz Rated current: 6.6 A Power consumption: approx. 4.2 kW Protection class: IP20 Weight: approx. 200–230 kg Condition: used Scope of delivery: (see photo) (Specifications are subject to change and errors; details are non-binding!) For further questions, we are happy to assist you by phone.